This Privacy Policy explains how Alles Spitze collects, uses, stores, and shares personal information when you use our casino services. We handle your information in line with applicable data protection laws, including the GDPR where it applies.
We may collect information you provide when you create or manage an account, verify your identity, contact us, or use our services. This may include your name, date of birth, contact details, account credentials, and information needed to verify your identity and eligibility.
We may also collect information about your transactions and activity, such as deposits, withdrawals, bets, game use, and account history. In addition, we may receive technical information, including your IP address, device and browser details, and information about how you interact with our website or services.
Where permitted by law, we may use information about your interactions with our services to help identify risks related to fraud, security, responsible gambling, or legal compliance.
We use personal information to:
Where required by law, we process your personal information on one or more of these grounds:
We may use cookies and similar technologies to operate our services, remember your preferences, understand how our services are used, and improve performance. Where required, we will ask for your consent before using non-essential cookies. You can manage cookies through your browser settings and any cookie controls we make available. Disabling some cookies may affect how our services work.
We may share personal information with service providers that support our operations, such as providers of payment processing, identity verification, hosting, security, and customer support. They may use information only as needed to provide services to us and must protect it appropriately.
We may also share information when required by law, with regulators or law enforcement authorities, or where necessary to protect our rights, users, or services. If our business or assets are reorganised or transferred, information may be shared as part of that process, subject to appropriate safeguards.
Your information may be processed in countries outside your country of residence. Where a transfer is subject to data protection requirements, we use appropriate safeguards to protect your information.
We keep personal information only for as long as needed for the purposes described in this policy, including providing our services, meeting legal and regulatory obligations, resolving disputes, and enforcing our agreements. The period depends on the type of information and the reason it was collected. When information is no longer needed, we will delete it or take steps to make it no longer identify you, unless we are required to keep it longer.
We use appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure. No method of storage or transmission is completely secure, but we take steps to reduce these risks.
Depending on where you live and the laws that apply, you may have the right to:
These rights may be limited in some circumstances, including where we need to retain or use information to meet legal obligations. You can also choose not to provide certain information, but this may prevent us from creating or maintaining your account or providing some services.
Our casino services are not intended for anyone below the legal gambling age in their location. We do not knowingly allow children to use these services. If we learn that we have collected personal information from a person who is not eligible to use our services, we will take appropriate steps to address it.
We may update this Privacy Policy from time to time. If we make changes, we will publish the revised policy and update its effective date where applicable. We encourage you to review this policy periodically.
